Privacy Policy 

Effective Date: 11/6/2024

Introduction

The Goblin's Head LLP ("we", "us", "our") respects your privacy and is committed to protecting the personal information that you share with us through our online shop (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We may collect and process the following data about you:

1. Personal Identification Information: Name, email address, phone number, postal address, payment information.
2. Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
3. Usage Data: Information about how you use our Site, products, and services.
4. Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We use the information we collect in the following ways:

1. To provide and maintain our services: To process and fulfil your orders, manage your account, and provide customer support.
2. To improve our Site: To understand and analyse how you use our Site, products, and services, and to develop new products, services, features, and functionality.
3. To communicate with you: To send you updates, newsletters, marketing and promotional materials, and other information that may be of interest to you.
4. To comply with legal obligations: To comply with applicable laws and regulations.

Sharing Your Information

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties except in the following circumstances:

1. Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
2. Business Transfers: In the event of a merger, sale, or acquisition, we may transfer your information as part of the transaction.
3. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

1. Right to Access: You have the right to request copies of your personal data.
2. Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
3. Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
4. Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
5. Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
6. Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our contact information provided below.

Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: sales@thegoblinshead.co.uk

Thank you for choosing The Goblin's Head LLP. We are committed to protecting your privacy and providing you with a safe online experience.